Contact
How to Get in Touch With Us
If you have a question, a concern, or just something you want to flag about what we've published here, we genuinely want to hear from you. This site exists because of readers — people who actually care about finding honest, independent information — and that means your feedback matters more than we can probably express. So please don't hesitate to reach out.
The best way to contact us is by email. We check it regularly, and we try to respond to every message we receive, though we'll be honest: during busy periods it might take a few days. We're not a big operation. It's a small team, and we handle everything ourselves, so bear with us if the reply isn't instant.
What You Can Contact Us About
There's quite a range of things people write to us about, and most of them are completely reasonable. If you've spotted something on the site that looks factually wrong — a detail that seems outdated, a score that doesn't add up, anything like that — we want to know. Getting things right is the whole point of running an independent review site, and we can't fix errors we don't know about.
You're also welcome to write in if you have a suggestion for content you'd like to see covered, or if you feel a particular topic deserves more attention than we've given it. We can't promise to act on every idea, but we do read them, and sometimes a reader's suggestion genuinely changes what we prioritise. Beyond that, if you're a journalist or researcher looking to use something we've written, just drop us a line before you do — that kind of communication is always appreciated.
One thing worth being upfront about: we can't help with account issues, payment disputes, or anything else related to the platforms we review. Those matters have to go directly to the operator in question. We have no access to any of those systems, and it wouldn't be appropriate for us to get involved even if we wanted to.
Partnership and Advertising Enquiries
We do receive requests from time to time about advertising, affiliate arrangements, sponsored content, and similar commercial proposals. We're not dismissive of all of it — some partnerships make sense — but we're careful. Our editorial independence is the one thing that makes this site worth anything, and we won't compromise it for a commercial arrangement that doesn't fit.
If you're reaching out with a proposal of that kind, please be specific about what you're looking for. Vague outreach doesn't give us much to work with, and honestly it usually doesn't go anywhere. Tell us who you are, what you're proposing, and why you think it might be a good fit. We'll read it properly and give you a real answer, even if that answer is no.
What to Expect After You Write to Us
We aim to reply within a few business days, though that's not always possible. If your message is time-sensitive for some reason, it helps to say so — we'll do our best to prioritise accordingly. For general feedback or content suggestions, the turnaround might be a little longer, and in some cases we may not be able to respond individually, but we do read everything that comes in.
When we do reply, it'll be a real response from a real person — not an automated acknowledgement. We don't use ticketing systems or chatbots. If something you've raised leads to a change on the site, we might not always loop back to let you know, but that doesn't mean your message went unread. Sometimes the most useful feedback is the kind that quietly improves something without any fanfare attached to it.